Fan purchases tickets via your existing ticketing solution
With expertise in AI and biometrics, our Fan Onboarding app is designed for customization and seamless integration. Choose and combine our in-house developed components to fit your unique needs and easily integrate them via API. It effortlessly enhances your existing ticketing provider’s capabilities, adding robust selfie and ID capture functionalities to your onboarding process.
Proceeds to KYC with Biometric Identity Verification
Facial Verification and Liveness
Biometric face verification system ensures optimal selfie capture with preset quality checks and uses facial recognition algorithms for secure and accurate user authentication.
3D liveness detection utilizes neural networks to prevent identity fraud, discerning real users from prints, displays, and 3D masks, while ensuring fairness across all demographics.
Automated ID Verification
Our identity verification solution enhances security with seamless auto-capture, AI powered OCR, biometric verification, and fraud detection.
types of documents supported globally
seconds digital self-enrollment
fraud reduction in ticketing
Verified buyer pays for tickets and receives confirmation email
The confirmation email contains ticket details that serve for finding one’s seat and proving ownership of the particular game.
Pre-purchase fan verification serves as a precaution for bots that are no longer able to purchase tickets in bulk. This ensures that secondary ticketing companies can no longer benefit from aftermarket gains. Through face access, event organizers can ensure that people entering are genuine fans without stadium bans.
We can integrate face components into existing ticket transfer solution provided by the ticketing software vendor. This way fans can select to whom they want to transfer their ticket. The recipient will then be prompted to complete the same KYC process. Buyer´s face will be deleted from game database and the recipient face will be added ensuring seamless stadium entry process.
Ticketless venue entry using facial biometrics access software
At the entrance, our system’s camera swiftly recognizes faces and matches them to the Identity Engine database, compatible with various camera vendors and setups. The identification is rapid, even with databases of tens of millions of faces. Customizable face access parameters allow only verified individuals through, enhancing flow and security.
Frictionless facial recognition for gate security
Custom watchlist filtering with Access Controller
Integrates with current systems REST API
Swift, secure venue entry management
Why should you implement identity verification of fans with face biometrics
Face biometrics is a relatively new technology in the event industry; however, brings incredible benefits. More and more governments require institutions to verify their visitors, ensuring only eligible people are granted access. We believe that face-based access will be the future of entering events. The sooner you get on board, the sooner you will be able to provide your fans with an exceptional gameday experience.
Stadium security
Deny access to hooligans with stadium bans
Ticket reselling
Capture full portion of the secondary market
Ticket fraud
Prevent individuals from selling fake tickets
Personalized data
Connect purchasing behavior to specific individuals
Frequently Asked Questions
We bring you answers to particular edge cases as we understand that every customer has individual needs.
Face recognition and face verification differ in their application and user interaction. In face recognition, like in crowded places, the technology scans faces against a database without user knowledge or consent, mainly for security purposes. There’s no direct benefit or control for the individual.
Face verification is user-initiated and consensual, like verifying identity for a visa application using one’s device. It involves confirming the person’s presence and matching their face to an ID, offering direct benefits, and adhering to privacy standards like GDPR.
TrustPass is fully GDPR compliant, ensuring the utmost security and privacy in data processing and storage. We use encrypted storage solutions and process data only with user consent, safeguarding personal information throughout our system.
TrustPass values user autonomy, requiring explicit opt-in consent for facial authentication and data processing, in line with GDPR guidelines, ensuring users are informed and their data is handled ethically.
TrustPass strictly adheres to legal standards for minors by obtaining appropriate parental consent and limiting the processing of biometric data, ensuring enhanced protection for younger users.
TrustPass’s system is equipped to handle up to 1000 types of identification documents, utilizing advanced algorithms to verify non-standard and foreign IDs efficiently.
TrustPass ensures uninterrupted access with a digital ticket alternative, so fans can enjoy their event without disruption even if system issues arise.
Fans can easily access game and seat information in the confirmation email sent after the verification and payment steps for a seamless event experience.
TrustPass accommodates group ticket purchases by allowing the primary buyer to securely distribute links to each attendee to complete a KYC process, ensuring a streamlined entry experience.
Let’s Talk!
Write us your questions and our team will address them as soon as possible.